Find answers to common questions about our services and policies.
While we use advanced stain removal techniques and specialized products, some stains may be permanent or require multiple treatments. We will always inform you before proceeding with additional treatments and provide a detailed assessment of the stain's condition.
We take every precaution to prevent damage to your garments. In the rare event of damage, we have a comprehensive insurance policy and will work with you to resolve the situation fairly. Our team is trained to handle delicate items with the utmost care.
Our stain removal process follows these steps:
We use eco-friendly products and follow industry best practices to ensure the best possible results while maintaining fabric integrity.
Our damage policy includes:
We maintain detailed records of all cleaning processes and are committed to resolving any issues promptly and professionally.
With over 15 years of experience, our team has developed expertise in handling various types of garments and fabrics:
Our staff undergoes regular training to stay updated with the latest cleaning techniques and industry standards.