Privacy Policy

Introduction

At North Hill Cleaners, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Place an order for our services
  • Create an account on our website
  • Sign up for our newsletter
  • Contact us for support
  • Participate in our surveys or promotions

This information may include:

  • Name and contact information
  • Billing and payment information
  • Order history and preferences
  • Communication preferences
  • Special instructions for garment care

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Process your orders and payments
  • Communicate with you about your orders
  • Send you marketing communications (with your consent)
  • Improve our services and website
  • Comply with legal obligations
  • Protect against fraud and unauthorized transactions
  • Analyze website usage and trends

Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations
  • Payment processors for secure transactions
  • Analytics providers to improve our services
  • Law enforcement when required by law
  • Business partners with your consent

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage and transmission
  • Employee training on data protection

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data
  • Object to data processing

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We recommend that you review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Phone: +1-567-888-888
  • Email: Northhillcleanersyyc@gmail.com
  • Address: 1645,1632 - 14th Avenue NW, Calgary, AB T2N 1M7